Lead Fire Alarm Dispatcher

Lead Fire Alarm Dispatcher
Amentum is a global leader in advanced engineering and innovative technology solutions,
trusted by the United States and its allies to address their most signifi cant and complex
challenges in science, security and sustainability. Our people apply undaunted curiosity,
relentless ambition and boundless imagination to challenge convention and drive progress.
Our commitments are underpinned by the belief that safety, collaboration and well-being
are integral to success.

Amentum is seeking a Lead Fire Alarm Dispatcher to support a unique US Navy program on
the island of Diego Garcia. The Lead Fire Alarm Dispatcher is responsible for supervising
the daily operations of the Fire Alarm Dispatch Center while ensuring timely, accurate, and
eƯective emergency communications in support of Fire and Emergency Services. This
position provides leadership to dispatch personnel, oversees alarm monitoring and
emergency call processing, ensures compliance with established operating procedures,
and coordinates emergency response communication.

Job Responsibilities:

• Supervise, mentor, and provide daily oversight of Fire Alarm Dispatch personnel.
• Ensure dispatch personnel are properly trained and perform duties in accordance

with departmental policies and Standard Operating Procedures.

• Promote a professional, collaborative, and customer focused work environment.
• Evaluate dispatcher performance, provide coaching, and recommend training and

development opportunities.

• Assist with scheduling, staƯing, and workload distribution to ensure continuous

emergency communications coverage.

• Monitor fi re alarm, medical, and emergency detection systems for alarm

activations.

• Receive, prioritize, and dispatch fi re, rescue, emergency medical, and other

emergency response resources.

• Ensure emergency units are dispatched accurately and within established response

time standards.

• Maintain continuous communication with responding units and provide critical

incident updates.

• Coordinate communications with military, government, and mutual aid agencies

during emergency incidents.

• Ensure dispatch center operations comply with departmental policies, emergency

communication standards, and regulations.

• Monitor dispatch activities to ensure accuracy, eƯiciency, and operational

readiness.

• Maintain detailed records of emergency calls, alarm activations, dispatched

resources, and incident documentation.

• Review, update, and recommend improvements to dispatch procedures and

Standard Operating Procedures.

• Monitor communications and alarm monitoring equipment to ensure operational

readiness and report equipment malfunctions.

• Perform other job-related duties as assigned that are consistent with the nature and

level of the position.

Required Qualifications:

• High school diploma or equivalent.
• Minimum of three (3) years of experience as a lead dispatcher or emergency

communications professional in a fi re department or emergency response
organization.

• Certification as Telecommunications Operator I and II and Hazardous Materials

Awareness, or equivalent recognized certifi cations.

• Demonstrated knowledge of fi re service operations, emergency medical dispatch,

and fire alarm monitoring systems.

• Experience operating Computer Aided Dispatch systems, radio communications

equipment, and emergency communications technology.

• Strong leadership, organizational, and supervisory skills.
• Excellent written and verbal communication skills.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specifi c visas per the U.S. Department of State Foreign

Clearance Guide.

• Ability to successfully pass contract medical requirements and maintain

compliance throughout the duration of deployment.

• Must be able to obtain and maintain facility credentials/authorization. Must read,

speak, and comprehend English to the extent that they can perform the contract
requirements and comply with installation emergency procedures.

Preferred Qualifications:

• Prior experience working in an austere OCONUS (Outside the Continental United

States) environment with a multi-national workforce

• Valid country driver’s license
• Experience supporting government, military, or Department of Defense emergency

communications operations.

• Experience managing an emergency communications center or fi re dispatch

operation.

Other Responsibilities:

Safety: Amentum enforces a safety culture whereby all employees have the responsibility
for continuously developing and maintaining a safe work environment. As appropriate,
each employee is responsible for completing all training requirements, fulfi lling all self-
aid/buddy aid responsibilities, participating in emergency response tasks, and serving on
safety committees and teams.
Quality: Quality is the foundation for the management of our business and the keystone to
our goal of customer satisfaction. It is our policy to consistently provide services that meet
customer expectations. Accordingly, each employee must conform to the Amentum
Quality Policy and carry out job activities in compliance with applicable Amentum Quality
System documents and customer contracts. Each employee must read and understand
their Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance: Each employee must read, understand, and implement the
general and specifi c operational, safety, quality, and environmental requirements of all
plans, procedures, and policies pertaining to the job.
Working Environment
This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote
overseas location supporting U.S. Government operations. Employees may work in oƯice,
industrial, warehouse, port, airfi eld, and outdoor environments and may be exposed to
high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work
schedules may include evenings, weekends, holidays, and extended hours based on
operational requirements.
Physical Requirements

Requirements may include prolonged sitting, standing, walking, climbing stairs and
working in both indoor and outdoor environments. Must be able to meet all medical,
security, and deployment requirements associated with assignment to a remote overseas
location.