Recruitment Experience Partner

Band

Level 4

Job Description Summary

To lead the delivery of high-quality recruitment services for assigned roles, ensuring a strong candidate experience, effective stakeholder partnership, proactive sourcing, sustainable talent pipelines and accurate, compliant recruitment processes. The role also acts as a trusted Talent Advisor and contributes through coaching, project workstreams, process improvement, and data reporting.

Job Description

Key responsibilities:

• Lead recruitment delivery for assigned roles and ensure activities are completed within agreed service level agreements (SLAs), including CV review, recruiter screening interviews, interview scheduling and offer extension.
• Act as the primary point of contact for candidates, represent Novartis as a brand ambassador and provide detailed, timely feedback following recruiter screening or business interviews.
• Partner with internal stakeholders, including RBPs and Preboarding, as the key point of contact, providing clear and timely communication, feedback and issue resolution.
• Conduct proactive sourcing for hard-to-fill roles and build sustainable talent pipelines to support always-on recruitment needs.
• Ensure data validity, process compliance and accurate record management throughout the recruitment process in Workday.
• Provide day-to-day leadership, mentoring and coaching to colleagues, including acting as an onboarding buddy and subject matter expert.
• Act as a trusted Talent Advisor to the P&O community via responsibilities as a Country POC.
• Lead or project-manage recruitment delivery initiatives, including POD leadership, workstreams and projects outside core delivery.
• Identify and implement process improvements that enhance recruitment quality, efficiency, and candidate or stakeholder experience.
• Produce and contribute to recruitment data reporting, including MBR and QBR inputs, and translate market insights into practical recommendations.

Requirements:

• Bachelor degree
• Proven experience in recruitment with high expertise in Brazil local market and regional scope
• Advanced English proficiency
• Experience in generating exceptional candidate experiences
• Desirable: Experience in Pharma Industry

Skills Desired