IT Onsite Support Engineer - Dutch speaker based in the NL

Cross Border TalentsWorkableRotterdam, South Holland, Netherlands

Posted 28 JulFound 20 OctSeen 6 hours ago

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As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.
Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
You will work independently or in a team
Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory
Implementation of software and operating systems using SCCM or other implementation technologies
You record your approach and solution to problems in a ticket system
Asset management

Experience with onsite support and ticketing system (2 years)
Familiar with Windows OS, Mac OS and various software applications
Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365
Fluent in Dutch (C1) and English
Customer-oriented approach
Permission to work in the Netherlands