Director of Operations

Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion — because our success hinges on our people.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

• Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
• Professional Growth: We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
• Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
• Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
• High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success.

Key Responsibilities

• Build, lead, and inspire high-performing sales teams to achieve and exceed company objectives.
• Develop sales leaders through consistent coaching, one-on-one sessions, roleplays, and live feedback.
• Design and implement strategic sales plans that drive consistent revenue growth.
• Monitor and manage sales pipelines, ensuring follow-through and operational excellence.
• Participate in high-stakes calls and deal negotiations as needed (“2nd voice” or takeover support).
• Conduct weekly team huddles, motivation sessions, and skill development workshops.
• Track performance metrics, identify areas for improvement, and execute performance improvement plans when necessary.
• Partner with executive leadership to align sales strategies with company-wide goals.
• Collaborate with Operations, Business Development, and Marketing teams to ensure process alignment and optimized lead flow.
• Maintain deep understanding of OPF’s products, value proposition, and industry trends to guide strategic decisions.
• Represent OPF professionally in all regional and international business engagements.

About the Role

We are seeking a Director of Operations to lead and scale our sales organization in Santo Domingo. This individual will oversee sales operations, develop leaders, and drive aggressive revenue growth while maintaining a high-performance culture.

The ideal candidate is an experienced sales and operations leader who thrives in fast-paced environments, is passionate about developing talent, and can balance both strategic vision and hands-on execution. This role requires a strong command of both revenue generation and the operational systems that support it.

Responsibilities

• Build, lead, and inspire high-performing sales teams to achieve and exceed company objectives.
• Develop sales leaders through consistent coaching, one-on-one sessions, roleplays, and live feedback.
• Design and implement strategic sales plans that drive consistent revenue growth.
• Monitor and manage sales pipelines, CRM hygiene, and reporting dashboards, ensuring follow-through and operational excellence.
• Participate in high-stakes calls and deal negotiations as needed (“2nd voice” or takeover support).
• Conduct weekly team huddles, motivation sessions, and skill development workshops.
• Track performance metrics, identify areas for improvement, and execute performance improvement plans when necessary.
• Partner with executive leadership to align sales strategies with company-wide goals.
• Collaborate with Operations, Business Development, and Marketing teams to ensure process alignment, optimized lead flow, and end-to-end sales funnel efficiency.
• Maintain deep understanding of OPF’s products, value proposition, and industry trends to guide strategic decisions.
• Represent OPF professionally in all regional and international business engagements.

Requirements

• 5+ years of experience in sales leadership, including managing teams and overseeing sales operations.
• Proven experience leading outbound sales and managing sales operations, including process design and performance systems.
• Strong understanding of pipeline management, sales metrics, and conversion optimization.
• Excellent leadership and motivational skills, capable of driving both performance and engagement.
• Advanced English (fully bilingual – English and Spanish required).
• Exceptional communication, organizational, and analytical skills.
• Bachelor’s degree in Business, Management, Marketing, or a related field.
• Strategic mindset with the ability to execute hands-on in a fast-paced environment.
• Experience in the financial services, fintech, or alternative lending industries preferred.

Benefits

• Competitive salary
• Performance-based incentives
• Health insurance
• Growth and development opportunities
• Dynamic and collaborative work environment
• Company events and team-building activities