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Japanese Customer Support Executive ( Native Japanese / JLPT N1 Speaker)

Two95 International Inc.WorkableCyberjaya, Selangor, Malaysia
Posted 20 JanFound 19 OctSeen 5 hours ago

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The Posting

Job description:

We’re Hiring: Japanese Customer Support Executives

Location: Cyberjaya, Malaysia

Employment Type: Full-time, Office-based

Industry: Online Shopping Platform

What You’ll Do

Handle customer queries via chat, email, and calls in Japanese (English not required)

Provide solutions and support related to online shopping experiences

Ensure high-quality and professional communication with customers

Work in rotational shifts to support global customers

Requirements

What We’re Looking For

JLPT N1 certification OR Native Japanese speaker

Open to all nationalities (visa sponsorship available)

Fresh graduates & experienced customer service professionals are welcome

Willingness to relocate to Malaysia

Benefits

What We Offer

Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)

RM 500 transportation allowance

Shift allowance for afternoon shifts

Employment VISA & 1-way flight ticket reimbursement (for expats)

1-week hotel accommodation upon arrival (for expats)

Comprehensive medical benefits (in-patient & out-patient for self & family)

Maternity & paternity leave, annual leave, medical leave as per labor law

Optical & dental coverage

Facts

Source
Workable
External id
0454906579
Location
Cyberjaya, Malaysia
Remote
Not stated
Posted
20 Jan 2026
First seen
19 Oct 2026, 18:40
Last seen
1 Nov 2026, 04:27
Status
Not yet added
Posting id
06bf4b11-fa0b-5a07-a9ba-e1c19acd3240