Patient Financial Services - Director of Hospital Billing

Facility:

Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807






Department: 1688 Patient Financial Services

Scheduled Weekly Hours: 40

Work Shift: Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

This position is responsible for managing all aspects of the patient accounting receivables for the hospital system. Actively identify trends and fluctuations for both the system as a whole and the individual campuses utilizing key indicators; A/R days, aging etc. to ensure the hospital remains financially viable. Work in close collaboration with other departments of the hospital to implement required changes to meet governmental or contractual payer changes. Continually monitor department and system processes for improvement opportunity.

Education:

• Required: Bachelor’s Degree in Finance, Business, or a related field OR 8

years of relevant experience

Experience:

• Required: at least 5 years’ experience in healthcare reimbursement, billing and collections and/or accounts receivable
• Preferred: 5 years of leadership experience

Skills:

• Knowledge of accounting/finance systems
• Excellent Computer Skills
• Strong analytical and interpretive skills
• Critical thinking
• Familiarity with medical terminology and coding
• Effective Oral and Written Communication

Licensure/Certification/Registration:

• N/A