UX Designer, Rakuten Travel - Marketing Department, Travel & Mobility Business

Job Description:

Business Overview
Rakuten Travel is the core service of Rakuten Group, providing a wide range of travel experiences to travelers in Japan and around the world. The service has grown to become the number one online travel company in Japan, and continues to grow as it provides more travel experiences to travelers around the world.

Department Overview
Rakuten Travel, Japan's largest online travel agency, aims to enrich people's lives through travel. To this end, the mission of the Marketing Department is to communicate the value of Rakuten Travel's services to domestic and international travelers through the most appropriate means of marketing approach and to increase the number of Rakuten Travel fans. Our goal is to turn Japanese travelers as well as travelers from all over the world into Rakuten Travel fans.

Position: Why We Hire

Having grown to become the No.1 service in Japan in terms of number of users, Rakuten Travel's next goal is to gain the support of even more users and become a standard service for travel. We are planning to increase the number of employees to strengthen our organization for further business expansion.

Position Details

In this position, you will work as a UX Designer responsible for site improvement and content design to make Rakuten Travel services more comfortable for users.

• Realize designs that improve the experience by using a cycle of prototyping, user testing, and results analysis to discover issues and propose hypotheses.
• The design lead will collaborate with UI designers, developers, and product managers to solidify requirements and designs.
• Promote various development projects for building design systems, new services, and PoC.

Mandatory Qualifications:

• At least 3 years of experience in UX and project management

Desired Qualifications:

• Knowledge of HCD (Human-Centered Design)
• Proposals for new services and improvements based on user research
• Knowledge of SEO, web accessibility, and site performance
• Experience in launching and improving applications
• Experience in operating and managing e-commerce sites and large scale sites

Others Information: Additional information on Location

Rakuten Crimson House,
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability or a University Degree earned in an English-speaking country)
In this case, it is necessary to achieve a TOEIC Score exceeding 800 after joining Rakuten in order to be eligible to become a regular employee.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

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