Warehouse Supervisor

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary
JD.com, Inc. is seeking a highly motivated and experienced Warehouse Supervisor to oversee daily warehouse operations, ensuring efficient and accurate storage, retrieval, and dispatch of goods. This role is crucial for maintaining JD.com's high standards of logistics and customer satisfaction.
Responsibilities

• Supervise and lead a team of warehouse associates, providing training, guidance, and performance feedback.
• Plan, organize, and monitor the receiving, storage, and dispatch of goods to optimize warehouse space and efficiency.
• Implement and enforce safety procedures and company policies to ensure a safe working environment.
• Conduct regular inventory checks and reconciliation, identifying and resolving discrepancies.
• Utilize warehouse management systems (WMS) to track inventory, process orders, and generate reports.
• Collaborate with other departments, including logistics, procurement, and customer service, to ensure seamless operations.
• Identify areas for process improvement and implement solutions to enhance productivity and reduce costs.
• Maintain accurate records of incoming and outgoing shipments, as well as equipment maintenance.
• Troubleshoot operational issues and provide timely resolutions.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
• Minimum of 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.
• Proven experience with warehouse management systems (WMS) and inventory control procedures.
• Strong leadership, communication, and interpersonal skills with the ability to motivate and manage a team.
• Excellent organizational and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Knowledge of safety regulations and best practices in warehouse management.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to lift and move heavy objects as required.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.