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The Posting
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。
Job Responsibilities:
- Station at designated entrances and exits across high-traffic hotel areas, including gaming and non-gaming zones, to professionally welcome arriving guests and courteously farewell departing guests, encouraging repeat visits.
- Demonstrate a professional appearance with a friendly, courteous, and warm service attitude when interacting with guests.
- Provide basic and informational guest services, efficiently resolving simple inquiries to reduce waiting time and enhance overall guest satisfaction and brand recall.
- Remain calm and well-organized during peak traffic periods while delivering accurate and timely hotel information.
- Clearly direct guests to their intended destinations within the property, providing precise locations and the most efficient routes.
- Offer informational assistance to participants during large-scale hotel events or business conferences.
Job Requirements:
- Minimum of 1 year of customer service relevant experience in a five‑star hotel or casino.
- Good grooming and presentable
- Excellent command of Cantonese and Mandarin, average in English
Facts
- Source
- Workday
- External id
- M22990
- Location
- MGM Macau, Macao
- Remote
- Not stated
- Employment
- Full time
- Posted
- 2 Apr 2026
- First seen
- 27 Oct 2026, 00:32
- Last seen
- 1 Nov 2026, 21:11
- Status
- Not yet added
- Posting id
- 15428575-1562-51f7-9937-5c640aba8d43