Technical Service Specialist, automotive

1. Job Information: Job Title: Technical Service Specialist

Business: PU, Automotive

Reports to: Technical Service Manager

Location: Shanghai / China

2. Job Purpose:

( the statement of job purpose in one or two clear and concise sentences )

Develop suitable adhesive products to satisfy customer requirements timely

Provide timely technical service support to Customer and project development together with sales team,

Handle technical evaluation independently in due course by designing program and operating related facilities at ATC

3. Principal Accountabilities:

( the major end results the job is expected to achieve)

Spot technical support

• Provide technical service support to Auto/flex customers
• Fast and quality response to customer request on time
• Maintain relationship with counterparts at high standard during daily work
• Improve and resolve customer production problems
• Provide technical consultant service to create business opportunity

Formulation modification and project related product development

• Work with sales team to develop marketable robust formulation
• Optimize and modify existing product in line with customer requirement
• Conduct systematical lab evaluation/analysis of products
• Carry out machine evaluation on product performance independently
• Follow and implement trial plan strictly

4. Knowledge / Experience / Skills Needed

( education, experience, skills and training required for the job )

Education:

Organic or Polymer related, master is preferred

Experiences:

Integrity, dedication, open-minded, self-motivated, desire for learning, independent and team-playing

Work experience in adhesive industry chemical fields is preferred

Knowledge in chemical or polymer synthesis area.

Over 6 years chemical related and 4 years PU experiences are preferred.

Skill: Fluent English speaking and writing

Basic knowledge in chemical synthesis technology

Communicating skill

Analytical and creative thinking

Computer application skill (Excel, Words, Powerpoint)

Training:

On job PU technical and knowledge training

Facilities operation training in lab and machine hall

Huntsman EHS