Junior Settling Agent

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech Managed Services is looking for a keen-eyed Junior Settling Agent with excellent analytical and decision making skills.

Your influential mission. You will...

• Check the results and settle all finished events with the correct score after a sports event is completed.
• Verify results from sports events from various sources.
• Void sports events when necessary.
• Check events for incorrect start times and check for unsettled events.
• Inform the respective teams promptly in case of resettlement or a void of an event.
• Perform manual settlements for specific events when needed.
• Settle outright markets.
• Escalate technical issues related to the website or our systems so they can be resolved.

Components for success. You...

• Are fluent in English.
• Have availability to work on a flexible schedule, including weekends and night shifts.
• Possess knowledge and interest in sports.
• Have a high mathematical ability.
• Demonstrate analytical thinking, attention to detail, and a sense of responsibility.
• Can make correct, concise decisions.
• Have knowledge of MS Office, Windows, and Internet applications.

You'll get extra points for...

• Previous experience in the sports trading industry.

Thrive in a culture that values...

• Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
• Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program and food, travel, and wellness allowances.
• Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.
• Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.
• Celebrating life events with additional bonuses such as newlywed, and baby bonuses.

OUR TEAM
Established in 2007 in Sofia, Bulgaria, we have grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. We prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.
We are an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.