Dedicated Customer Care Representative Senior

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2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
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2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
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RC787205 Dedicated Customer Care Representative Senior (Open)English (Required)

Dedicated Customer Care Representative Senior

Full time

FedEx Centro de Operaciones
Complejo El Quijote, Costado Norte de Intel, Bodegas 11 & 12
99998 Belen, La Ribera
Costa Rica

Bookings ;Customer Support; Dedicated Account Desk; Enquiries (Ad Hoc); Relationship Management; Tracking & Monitoring Solutions (Including Prevention)

Involves online and telephone contact with external/internal customers within functional area and completing any related administration.

Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills

High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the results of TOEIC exam.

Job Posting End Date: 2026-11-11