Account Manager (Fresh Grad. Welcome)

A fast-growing, tech-enabled cross-border eCommerce logistics platform is expanding its commercial team. The business partners with global marketplaces and leading strategic investors, and provides a unified system to help sellers manage international warehousing, forward fulfillment, and returns processing through a single interface.

What You Will Do

• Serve as the primary point of contact for our existing and new B2B clients, introducing our capabilities and actively identifying opportunities to solve their business problems through technical solutions.
• Demonstrate technical knowledge to analyze client pain points, translate requirements, and propose effective, custom software or digital solutions.
• Conduct engaging product and prototype demonstrations, utilizing modern tools like AI-generated mock-ups and AI agents to showcase potential solutions directly to clients.
• Continuously absorb new technological advancements, applying fresh digital tools and technical frameworks to address client challenges effectively.
• Work closely with internal teams to ensure proposed solutions align with technical feasibility and client expectations.

What You Will Need

• With 1–3 years of experience in Account Management, Technical Consulting, or Client Services within a digital agency, software consultancy, or tech-driven environment (Fresh Graduates are also welcome).
• Bachelor’s degree in Computer Science, Information Technology, Business, Marketing, or a related discipline.
• Solid technical background or strong digital literacy, with a demonstrated ability to rapidly understand new technologies, software architectures, and modern AI tools.
• Proven ability to present technical concepts clearly, conduct live solution/mockup demos, and consult effectively with diverse client personalities.
• Fluency in Cantonese and English (both written and spoken) is mandatory; proficiency in Mandarin is a strong advantage