Junior IT Specialist

MieleWorkdayPoznan

Posted 30 OctFound 30 OctSeen 14 hours ago

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providing first-line IT support and troubleshooting;

preparing and configuring laptops, peripherals and workplaces;

supporting employee onboarding and offboarding;

managing IT equipment, inventory and hardware lifecycle activities;

handling incidents and service requests through ServiceNow;

maintaining operational documentation.

first experience in IT Helpdesk / 1st Line Support;

communicative level of English;

willingness to learn IT procedures, troubleshoot issues;

good communication skills and approachable attitude;

proactive attitude, willingness to learn, and a service-oriented mindset.