Senior Application Specialist

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Senior Application Specialist

Location(s)

Mumbai

Job Description

Key Responsibilities:

• Coordinates interdepartmental activities and research efforts.
• Plans and provides timely high-level demos of Chromatography PL in agreement with Sales, Product & Business leader.
• Assists Sales Professionals in assessing customer needs, differentiating from competition PKI’s value proposition, handling customer objections and helping to close when necessary for Chromatography PL.
• Performs product and applications training GC, GCHS, GCMS, Analyser’s to Sales Professionals and third-party agents/dealers and develops sales professionals’ skills for simple demos and independent selling.
• Shall be able to take up advanced levels Chromatography PL application & software trainings at COE lab & customer sites.
• Capable of troubleshooting applications & instrument challenges to enhance customer experience.
• Provides technical support to the local sales professionals
• Assists service partners in developing the training material and becoming independent in performing high level customers training.
• Generates a high level of customer satisfaction through professional support.
• Maintain domain knowledge and expertise in relevant markets. Monitors market trends and competitive activity and how this relates to our products/business.
• Knowledge of PerkinElmer’s GC, GCHS, GCMS & its operating software is must.