Workshop Technician-Leading hand

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JOB SUMMARY:

The overall scope of the Leading Hand is to assist the Workshop Supervisor in providing supervision of the workshop team while ensuring quotes and repairs are completed to schedule whilst quality KPI’s are managed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

These duties are not meant to be all-inclusive and other duties may be assigned.

• Assist in the planning/scheduling of all workshop jobs ensuring on time completion
• Assist in organising and working with contractors and sub-contractors as required
• Assist in the training and supervision of apprentices
• Provide accurate WIP feedback to Workshop Supervisor for open customer service jobs (Major Inspections, PDI’s etc)
• Ensure quality control checks are completed for all workshop jobs
• Ensure repairs are carried out as per the quote and reporting any potential work required outside of the quote
• Ensure retail job files are completed prior to being signed off
• Ensure all unused retail parts are returned to the Workshop Coordinator prior to job closure
• Workshop inductions for all new workshop team members
• Assist with on-the-job training of all new workshop team members
• Workshop representative for HSEQ Committee
• Ensure all workshop staff team abide by specific site instructions including HSEQ policies and procedures
• Ensure workshop tooling is inspected regularly to identify damage and or new tooling requirements
• Assist with running daily prestart meetings, particularly in the absence of the Workshop Supervisor
• Maintain personal retail labour utilization rates as per target
• General ad-hoc duties as required

MINIMUM QUALIFICATIONS:

• Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
• Ability to effectively communicate both written and verbal
• Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and understand basic numeracy such as time, parts numbers and quantities
• Self-motivator, self-starter with the ability to work unsupervised
• Ability to make on the spot accurate decisions when required
• Highly organised and structured individual
• Quality focused
• Advance knowledge of workshop activities