Warehouse Lead

WAREHOUSE ASSOCIATE
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
About the job
We are looking to hire a full-time Warehouse Associate for Madhappy.
In this position, you will be responsible for supporting day-to-day warehouse operations, including order fulfillment, inventory management, receiving, shipping, and returns processing. This role will be working within our Operations team and will report directly to the Warehouse Manager.
You must be based in or willing to move to Los Angeles to be considered for this position.
Responsibilities
Support DTC ecommerce fulfillment and retail store transfer orders
Assist with inbound receiving, putaway, and inventory replenishment
Verify transfer orders and bulk shipments for accuracy
Support cycle counts and inventory accuracy initiatives
Assist with seasonal volume increases, launches, and sale events
Follow warehouse SOPs, safety procedures, and quality control standards
Pick, pack, and ship e-commerce, wholesale, retail, and internal orders accurately and efficiently
Process customer returns, inspect merchandise, and restock inventory when appropriate
Organize, label, and maintain inventory within warehouse locations
Assist with cycle counts, inventory audits, and discrepancy resolution
Support transfers between warehouse locations, retail stores, and events
Maintain a clean, organized, and safe warehouse environment
About you
Qualifications
1+ years of warehouse, fulfillment, logistics, or operations experience preferred
Experience in ecommerce fulfillment, warehouse operations, or logistics preferred
Familiarity with Shopify, ShipHero, ShipStation, or similar systems preferred
Experience in apparel, retail, or consumer goods environments is a plus
Ability to work flexible hours during peak seasons and major launches
Strong attention to detail and commitment to accuracy
Ability to prioritize tasks and work efficiently in a fast-paced environment
Ability to lift and move up to 50 pounds and stand for extended periods
Characteristics
Strong sense of ownership and accountability
Highly organized with excellent attention to detail
Positive attitude and willingness to support the team wherever needed
Adaptable and comfortable working in a fast-paced environment
Motivated to learn and continuously improve processes
Benefits package available upon hire
Compensation
$18.50 - $24 per hour

Compensation will be determined based on experience, skills, and qualifications.