Department Secretary

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807






Department: 1070 Laboratory South

Scheduled Weekly Hours: 40

Hours: 8:00 AM - 4:30 PM

Work Shift: Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

Provides a variety of clerical duties while demonstrating customer service and team building skills within a medical office setting. Responsibilities in supporting the pathology department and pathologists including photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Responsible for tracking legal cases as request by the legal department. Ensuring proper HIPAA conditions are followed for release of medical records and/or specimens as requested by physicians and patients. Ensuring all pathology testing sent out for additional testing is completed and resulted in the medical record as required.

Education:

Preferred: High School Diploma or Equivalent

Experience: Preferred: 2 Years Related Experience

Skills:

Excellent verbal and written communication skills

Able to work independently and collaboratively in teams
Proficient Computer skills
Demonstrates a working knowledge of office equipment, software, specialized equipment, and office procedures pertinent to the position. Performs all functions utilizing optimal organizational priority setting
Must be highly motivated to improve customer service, data quality and financial information for patient services

Licensure/Certification/Registration: N/A