Deputy Director

Job Description: Title: Deputy Director

Salary: $87,000 + benefits

Classification: Exempt

Scope of Position

Support the Program Director in the management and delivery of programmatic activities and functions with a focus on special grants and initiatives, performance outcomes, and staff development and training.

Essential Functions

• Support and advise program leaders in the development and implementation of track strategies that ensures successful attainment of performance goals and standards set forth by the contract and Workforce Board.
• Assist Program Director with special grants, projects and initiatives, and program related tasks
• Provide Program Director with regular project status updates and requested reports as needed
• Assists the Program Director, managers, and staff to ensure optimal customer flow, service delivery, and data management
• Oversee Quality Assurance processes to ensure performance goals and standards are attained, data handling and reporting requirements are met, compliance with scope of services and ISO compliance and audits completed
• Ensure data entered on the required systems is current and accurate
• Provide managerial support and guidance with new staff onboarding and ongoing staff development trainings
• Guide leadership team on HR related items
• Supervise assigned personnel; evaluate work; recommend and implement approved disciplinary and/or corrective action
• Support the advancement of procedures and process flows that ensure quality service delivery
• Aide in writing and development of contracts
• Coordinate the development and evolution of vendor and agency partnerships
• Other opportunities as available

Education and Experience Requirements

• Bachelor’s degree required; and a minimum of 3 years of professional experience in public administration, human services or a related field with at least one year of management or supervisory experience in workforce development
• Position requires 50% regional travel to ensure presence and system-wide support.
• Excellent communication and problem solving skills
• Ability to gather and synthesize information from a wide variety of people and sources
• Must have notable experience in team-oriented environment
• Proficiency in Microsoft Office with a high proficiency in Microsoft Excel and Access

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.