Front Desk Representative (Westin) - Winter - Full Time

Seasonal

WHAT’S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

FRONT DESK REPRESENTATIVE (WESTIN) – WINTER – FULL TIME

HOURLY RATE - $19.00

FULL-TIME HOURS:

• Average 4-5 shifts per week
• 8-hour shifts between 6:45am to 11pm

WHAT WILL I BE DOING?

Front Desk Representatives at the Westin are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.

• Being friendly and helpful with guests while answering questions
• Checking guests in and out of the hotels
• Taking ownership of the guest’s entire stay at Blue Mountain Resort
• Resolving service challenges to a happy outcome
• Providing exceptional service to our Bonvoy members

WHAT DO WE NEED FROM YOU?

• Exceptional customer service skills
• Energetic, friendly, cheerful attitude
• Intermediate computer knowledge
• Front Desk/Office or related experience
• Available to work weekends, evening, and holidays

*This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.