Customer Care Executive
Posted 9 JunFound 19 OctSeen 3 hours ago
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The Posting
- Respond to customer queries promptly and professionally
- Communicate solutions and information to merchants and consumers effectively
- Route escalations to the appropriate channels
- Engage in training and development initiatives to improve technical and soft skills
- Ensure timely follow up and ensure exceptional service to meet the overall business goals
Requirements
- Will be required to work rotating shifts, including weekends and public holidays
- Good to have previous experience in providing exceptional customer service
- Strong background in logistics, both air and road transport is a plus
- Experience in e-commerce and start-up environments will be highly advantageous
- Proficiency in using various communication channels such as E-mail, Chat, and Social Media
- Fresh grads are welcome to apply
- English proficiency is a MUST
Facts
- Source
- Workable
- External id
- 74531ABDE1
- Location
- Chatuchak, Thailand
- Remote
- Not stated
- Employment
- Full time
- Posted
- 9 Jun 2025
- First seen
- 19 Oct 2026, 18:40
- Last seen
- 2 Nov 2026, 13:07
- Status
- Not yet added
- Posting id
- 2824b8f3-f60b-59c8-a0a2-658c29b0825c