GBS INTERMED BILLING ASSOCIATE-1

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Billing Admin Associate is responsible for processing and managing customer billing activities, ensuring invoices are accurate, timely and compliant with company policies and customer rules. This role supports billing operations, resolves customer billing inquiries, analyzes billing data, and helps maintain data integrity and revenue accuracy.

Key Responsibilities

• Generate, review and distribute customer invoices.
• Ensure billing accuracy and maintain invoice records.
• Make invoice adjustments upon requests.
• Prepare billing reports.
• Research and resolve billing discrepancies and customer disputes.
• Investigate and address billing or fraud-related issues.
• Monitor billing controls to support accurate revenue recognition.
• Analyze billing data and identify process improvement opportunities.
• Provide administrative and operational support for billing activities.
• Collaborate with internal teams to resolve billing issues.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Excellent customer service, verbal and written communication skills.
• Ability to multitask in a fast-paced environment
• Preferred educational background in Finance, Business Administration, Accounting, International Business or other related fields.
• Proficiency in Microsoft Office applications, particularly Excel
• 65% proficiency in English

Employee Type: Permanent

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