Sr. Specialist, Customer Acquisition - Inbound (English)

Job Title:

Sr. Specialist, Customer Acquisition - Inbound (English)

Job Description

As a Customer Acquisition Specialist, you will play a key role in growing our customer base across the SMB segment in APJ. You will identify, engage, and qualify new customers while managing a pipeline of opportunities from initial outreach through to close or handoff.
You will research target accounts, develop tailored outreach strategies, and leverage data insights to prioritize high-potential opportunities. This role combines proactive prospecting, consultative selling, and strategic thinking to help customers grow their business through AI solutions while directly contributing to revenue growth.

•  Key Responsibilities

Own and manage a pipeline of prospective customers from initial contact to qualified opportunity or close

Conduct outbound prospecting through phone, email, social channels

Research target accounts to personalize outreach and identify key decision-makers

Conduct discovery conversations to understand customer business goals, audience, and advertising needs

Position AI solutions aligned to customer acquisition, engagement, and revenue objectives

Qualify leads against established criteria and ensure high-quality pipeline generation

Schedule and support introductory meetings, demos, and campaign discussions with prospective customers

Track outreach activity, pipeline, and customer engagement accurately within CRM systems

Leverage AI-powered tools and analytics to improve prospecting effectiveness, targeting, and conversion rates

Provide market feedback and insights on lead quality, customer trends, and campaign effectiveness

Achieve monthly and quarterly pipeline generation and sales targets

Additional:

 Proven ability to communicate persuasively with prospective customers across multiple channels

Experience in outbound prospecting, customer acquisition, inside sales, or digital advertising sales

Strong research and discovery skills to uncover customer needs and business challenges

Growing proficiency in leveraging AI tools and data-driven insights to improve prospecting and conversion

Experience using CRM platforms (Salesforce preferred) and sales engagement tools

Ability to manage competing priorities while maintaining high outreach activity levels

Strong collaboration skills with sales, marketing, and cross-functional teams

Passion for customer engagement, revenue growth, and delivering strong customer experiences

Location:

SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements: English (Required)

Time Type: Full time