Food & Beverage Supervisor - Russian Speaker

Key Responsibilities:

• Supervise daily operations of the assigned F&B outlet and ensure smooth and efficient service.
• Lead, motivate, and support the team to deliver personalized service in line with 5-star luxury standards.
• Welcome and interact with guests, with a focus on providing attentive service.
• Monitor service quality, guest satisfaction, cleanliness, and adherence to hotel standards.
• Handle guest requests, feedback, and complaints professionally and ensure appropriate follow-up.
• Coordinate with the kitchen and other hotel departments to ensure seamless operations.
• Assist with staff training, briefing, scheduling, and daily operational requirements.
• Support inventory control and ensure compliance with hotel policies and procedures.

Requirements:

• Previous experience as an F&B Supervisor or in a similar supervisory role within a 5-star hotel or luxury hospitality environment.
• Fluent Russian and good English communication skills.
• Strong knowledge of F&B operations and luxury service standards.
• Excellent communication, leadership, and guest-handling skills.
• Well-groomed, professional, and guest-focused with a positive attitude.
• Ability to work flexible shifts, including weekends and public holidays.