customer service representative- customer care

SutherlandSmartRecruitersCairo, Cairo Governorate, EG

Posted 16 SepFound 20 OctSeen 7 hours ago

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Provide professional technical support and troubleshooting to customers.
Identify and resolve technical issues efficiently.
Guide customers through solutions in a clear and friendly manner.
Document customer interactions and reported issues accurately.
Deliver an excellent customer experience while meeting performance standards.
Work effectively in a fast-paced, team-oriented environment.
Excellent English communication skills.
Strong problem-solving and troubleshooting abilities.
Good computer and technical skills.
Customer-focused with a professional attitude.
Ability to multitask and work under pressure.
Willingness to work rotational shifts, including overnight shifts.
Previous technical support or customer service experience is a plus, but not mandatory.

salary is 20800 Net + 1100 overnight allowance