Software Developer & Support
Posted 3 OctFound 20 OctSeen 4 hours ago
Fit
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The Posting
Application Support job description outlines an entry-level role focused on troubleshooting software issues, monitoring system performance, and helping users resolve technical problems.
Key Responsibilities
- Service Desk Support: Answer support tickets and user calls, manage issues by priority, and follow Service Level Agreements (SLAs).
- System Monitoring: Check application health, server alerts, and log files to catch errors early.
- Troubleshooting: Diagnose software failures, database glitches, and network connectivity problems.
- Collaboration: Partner with senior engineers and developers to escalate complex bugs and test new software updates.
- Documentation: Record recurring problems and their solutions in the internal knowledge base.
Requirements
- Education: A bachelor's degree in Computer Science, Information Technology, or a related field.
- Technical Knowledge: Basic understanding of SQL for querying databases, and familiarity with Windows or Unix servers.
- Soft Skills: Good English communication skills to explain technical fixes to non-technical users.
- Problem-Solving: Strong logical thinking to track down the root cause of an application error.
Facts
- Source
- Workable
- External id
- 5D9FC0E8F1
- Location
- Makati City, Philippines
- Remote
- Not stated
- Employment
- Full time
- Posted
- 3 Oct 2026
- First seen
- 20 Oct 2026, 16:36
- Last seen
- 1 Nov 2026, 16:02
- Status
- Not yet added
- Posting id
- 31fa5b6d-b599-5df8-a63a-59d1668a7ed4