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The Posting
Sagility (formerly HGS Healthcare) combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Operation Support
Job title: Real Time Analyst
Job Description:
- Full understanding of RTA/Workforce tools
- Highly proficient in MS office tools
- Inputs daily exception request and update schedules
- Monitors and Manage site activities to support service level agreements.
- Reviews intra-day staffing requirements and schedules
- Maintaining records of employee attendance and tardiness for payroll purposes
- Managing staff schedules, including creation of new schedules or adjustments to existing ones
- Analyzing data to determine staffing needs and workflow patterns to recommend changes to improve efficiency
- Coordinating with management to ensure effective use of staff resources
Location: Quezon City, PhilippinesPhilippines
Facts
- Source
- Workday
- External id
- REQ-001679
- Location
- Quezon City, Philippines
- Remote
- Not stated
- Employment
- Full time
- Posted
- 11 Jul 2023
- First seen
- 31 Oct 2026, 10:07
- Last seen
- 2 Nov 2026, 08:46
- Status
- Not yet added
- Posting id
- 334c3063-2f79-50bf-a46a-f632015c344c