Senior Analyst, Merchandising Systems

WHO WE ARE:

Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.

Job Description:

You will be:

As part of the Merchandising Systems team, you will play a critical role in driving business performance through the design, development, and execution of world-class merchandising technology solutions. This role is focused on building and supporting scalable systems that support evolving business needs and enable data-driven merchandising decisions.

What you will do:

• Drive the highest levels of customer service and stability.
• Monitor the environment to proactively identify, troubleshoot and resolve issues.
• Conduct root cause analysis to identify and resolve complex problems impacting service levels.
• Foster technical and procedural excellence within the IT department for Merchandising systems and processes.
• Coordinate with other IT departments to facilitate requirements, objectives, and manage Incidents.
• Participate in after-hours escalations and maintenance as needed.

You also have:

• Bachelor’s degree (B.E/B.Tech/M.Tech Computer science or related specialization) and minimum of 5+ years of experience in Software development.
• 5+ years of experience with PL/SQL and UNIX Shell scripting.
• Nice to have Pro*c experience.
• Proficient in Python development.
• Solid understanding of cloud platforms, with a preference for AWS.
• Good analytical skills.
• Nice to have Retail experience.
• Excellent communication skills.

What you will bring:

• A strong understanding of retail merchandising processes, including planning, buying, allocation, and replenishment.
• Experience in implementing or supporting merchandising or ERP systems.
• Ability to translate business requirements into scalable technical solutions, with a focus on user experience and operational efficiency.
• Strong analytical and problem-solving skills with the ability to interpret data and drive actionable insights.
• Excellent collaboration and communication skills, with a proven ability to work cross-functionally with business, IT, and vendor teams.
• A mindset focused on continuous improvement, innovation, and adaptability in a dynamic, fast-paced environment.
• Familiarity with campaign execution tools, product lifecycle management, and data governance is a plus.
• Passion for leveraging technology to enhance merchandising strategy and improve business outcomes.

Your Life and Career at Exemplar Luxury Group:

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
• Exposure to rewarding career advancement opportunities, from IT to Human Resources, Merchandising to Finance.
• A culture that promotes a healthy, fulfilling work/life balance.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.