Registered Nurse - Nursing Home Surveyor/Complaint Investigator

Registered Nurse - Nursing Home Surveyor/Complaint Investigator - New York, NY (#6045D)

Location: New York City, NY – Bronx, Kings, Richmond, Manhattan, and Queens
Employment Type: Temporary-to-permanent
Hourly Rate: $60 per hour

About Greenlife Healthcare Staffing:

Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.

Position Overview:

We are seeking a dedicated and experienced Registered Nurse - Nursing Home Surveyor/Complaint Investigator to join our team in New York City, NY (Bronx, Kings, Richmond, Manhattan, and Queens). This role is a temporary-to-permanent position that involves conducting surveys, complaint investigations, and surveillance activities at nursing homes to ensure compliance with Federal and State regulations.

Requirements

Qualifications:

• Education: Bachelor’s degree in Nursing.
• Licensure: Must hold an active NYS Registered Nurse license.
• Experience:
• Minimum of 2 years of experience in utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities; OR
• 3 years of clinical or administrative experience; OR
• A Bachelor’s degree in Nursing and 2 years of clinical or administrative experience.
• At least 1 year of survey experience is required.
• Technical Skills: Strong computer skills with the ability to learn new programs.
• Soft Skills: Strong attention to detail, excellent interpersonal and communication skills, superior investigative and analytical abilities. Can work independently and as part of a team.
• Additional Requirements:
• SMQT Certification is preferred but must be obtained within 12 months of employment.
• Must have a valid driver’s license and the ability to travel to on-site facilities.
• Candidates must be flexible with scheduling, as the state will determine the work schedule.
• Employees must be available to work weekends, holidays, and evening shifts, as needed.
• Weekend, holiday, and evening shift schedules will be assigned on a rotating basis.
• This is a travel position.

Key Responsibilities:

• Participate in surveys and complaint investigations, including allegations of abuse and neglect, at nursing homes (long-term care facilities).
• Produce written documentation and draft Statements of Deficiencies (SOD) within required timeframes using Principles of Documentation.
• Assess compliance with Plans of Correction within required timeframes.
• Complete data entry in federal and state reporting databases as required.
• Participate in state monitoring during immediate jeopardy situations.
• Attend meetings and testify in administrative hearings as needed.
• Adhere to DOH work schedules, policies, and procedures.
• Travel to onsite locations according to the work schedule.

Benefits

Why Join Us?

• Competitive Compensation: Earn $60/hr with mileage reimbursement.
• Comprehensive benefits:
• 5 sick days (40 hours), subject to the provisions of the NYS Paid Sick Leave Act
• Health insurance, subject to plan eligibility requirements
• Premium pay for holiday work and overtime hours.
• Mileage reimbursement
• Schedule: Full-time position with on-site travel requirements. The state will determine the work schedule, with weekend, holiday, and evening shifts assigned on a rotating basis. Employees must be available to work weekends, holidays, and evening shifts as needed. Candidates must be flexible with scheduling.
• Professional Growth: Gain valuable experience in a collaborative, innovative, and supportive environment.
• Impactful Work: Contribute to a mission-driven organization dedicated to improving patient outcomes.