Outreach Worker

Position Summary

The Mental Health Association (MHA) is seeking compassionate and motivated Outreach Workers to support individuals living with developmental and intellectual disabilities, autism, and mental health challenges. This active, community-based role involves helping participants gain independence by assisting with daily living tasks, accessing resources, and securing stable housing. If you’re looking for a career where no two days are the same and you can make a real difference, apply today!

Pay Rate: $19-$21 an hour

Open Shifts:

Monday - Thursday 11a-7p, Sundays 11a-7p (40 hours)

Key Responsibilities

• Assist participants in finding and maintaining housing, working with landlords, and ensuring stable living conditions.
• Teach and model essential independent living skills like budgeting, cooking, cleaning, and socializing.
• Provide reliable transportation to appointments, errands, and community activities.
• Work with healthcare providers, Social Security offices, and other community resources to support participant needs.
• Respond to emergencies, ensuring participant safety and well-being.

About Integration & Community Living (ICL)

The Integration & Community Living (ICL) program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA supports individuals in transitioning from institutional settings into homes where they can build skills, make choices, and actively participate in community life. Services include supported and shared living, emergency respite, and privately funded care, all designed to promote independence, dignity, and meaningful community connections.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• A valid driver’s license, automobile insurance, and a safe, reliable vehicle.
• A compassionate, patient, and adaptable individual who enjoys working independently.
• Strong communication, time management, and organizational skills.
• Ability to pass CPR and first aid certification (training provided).
• Ability to pass a background/CORI check.
• High school diploma or equivalent preferred; six months of experience in human services is a plus!

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $19-21 an hour