Waiter/Waitress | Delonix Hotel Karawang

AYANA Hospitality is seeking a dynamic and dedicated Waiter/Waitress to join the team at Delonix Hotel. In this role, you will be responsible for providing exceptional dining experiences to our guests by delivering excellent service and attention to detail.

Responsibilities

• Welcome guests and provide them with a memorable dining experience
• Present menus, provide detailed information on food and beverages, and make recommendations
• Take and accurately process food and drink orders using the point-of-sale system
• Serve food and drinks to guests in an efficient and friendly manner
• Monitor guest satisfaction throughout their visit and address any concerns promptly
• Ensure that tables are set and maintained to a high standard, cleanliness is upheld in the dining area
• Collaborate with other staff members to ensure efficient service
• Assist in closing duties, including cleaning and stocking for the next shift

Requirements

• Minimum of 1 year experience as a Waiter/Waitress in a restaurant or hotel environment
• Excellent communication and interpersonal skills
• Strong customer service orientation and attention to detail
• Ability to work effectively under pressure in a fast-paced environment
• Willingness to work flexible hours, including evenings and weekends
• High school diploma or equivalent is preferred

Benefits

• Competitive Salary & Service charge
• Career development
• Health insurance