Merchandise Assistant

Greencross Pet Wellness Company is Australia’s leading pet care network, bringing together Petbarn, Greencross Vets, Animal Emergency Australia and other specialist pet services. Our purpose is to make the world a happier place through the love of pets. We do this by creating a high-performing, caring and customer-focused culture where our team members can thrive and deliver exceptional experiences for our customers and patients.

Our Petbarn category team are currently seeking a motivated Merchandise Assistant or Buyer’s Assistant to join our Dog and Cat Food Category. Reporting to the Assistant Category Manager this role will suit a driven and motivated merchandise assistant or buyers assistant looking to be part of a growing brand.

About the role

This is a highly administrative and analytical role, ideal for someone who is organised, detail-focused and eager to grow within specialty retail buying. You’ll work closely with the Category Manager and internal stakeholders to support product, range, reporting and supplier activity.

What you’ll do

• Maintain product and range files, ensuring data accuracy and timely updates
• Support the preparation of brand presentations, sales reports and category performance analysis
• Assist with range review analysis and supplier promotional plans
• Provide administrative support to the Category team as required
• Collaborate with internal stakeholders across Stores, Supply Chain, Marketing and Space Planning

What’s in it for you?

• Exposure to every aspect of buying within a growing and evolving category
• The opportunity to work with an experienced Category Manager in a supportive environment
• A dynamic Support Office environment where your input is valued and heard
• Hybrid working options, with 2–3 office days per week
• The opportunity to bring your dog to work

If you’re ready to grow your buying career in a supportive, pet-loving team, we’d love to hear from you. Apply now to join Petbarn’s Food Category team.

What you’ll bring

• At least two years’ experience in product administration support, Merchandise Assistant or Buyer’s Assistant role
• Experience in a fast-paced retail support office environment, highly regarded
• A genuine passion for specialty retail, products and pets
• Strong attention to detail, organisation and analytical capability
• Intermediate to advanced Excel skills, including VLOOKUP and pivot tables
• Experience preparing reports, analysing data and creating graphs
• Strong communication skills and confidence working with suppliers, stores and support office teams
• The ability to multitask, manage priorities and work with multiple stakeholders
• A positive, collaborative attitude and a desire to progress into a future buying role

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