German Client Service Consultant - Athens

At Speakit we are searching for German speakers to work as Client Service Consultants for a leading airline company worldwide!

Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.

On top of this, you will do it in Greece, the country where sunny and summer days are not the exception but the rule!

We think it would be amazing!

Do you agree?

If yes, kick-start your career in the travel industry today!

• Receive and process incoming calls, emails and social media requests
• Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
• Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
• Be the first point of contact for one of the world's first-class airlines by resolving basic questions and queries of it'd clients
• Report technical issues, customers’ complaints and other problems

Requirements

• Native or near-native level of German (oral and written)
• Very good command of English
• Experience in the customer service sector will be consider as a plus
• Computer literacy
• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure
• EU Passport

Benefits

• Competitive monthly salary
• Monthly performance bonus
• 200ΕUR upon training completion
• 300EUR after 3 months of employment
• Monthly rent allowance for abroad candidates
• Full time position
• Relocation package (air tickets, 1-2 months free accommodation, taxi from the airport)
• 2 extra salaries per year
• Health package