Concierge, The Romanos, a Luxury Collection Resort, Costa Navarino (2027)

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for a Concierge to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will provide personalized guest service and support a seamless and memorable stay, while managing guest requests and delivering tailored recommendations in a luxury hospitality environment.

Responsibilities

• Share knowledge of the local history, traditions, culture and key places to explore.
• Create memorable and personalized experiences that exceed guest expectations.
• Recommend and arrange reservations for restaurants, private yacht cruises, golf lessons and other activities.
• Arrange transportation and other guest requests as required.
• Provide check-in and check-out assistance when needed.
• Handle guest requests and resolve issues with professionalism, care and discretion.
• Follow up on guest arrangements and requests to ensure complete satisfaction and deliver exceptional, authentic service.

Requirements

• Minimum 2 years of experience in hospitality, preferably in a five-star hotel Front Office environment.
• Excellent command of spoken and written Greek and English.
• Strong guest service and communication skills, with a professional and positive approach.
• Strong organizational and time management skills, with the ability to multitask and prioritize.
• Good knowledge of Opera PMS and computer systems.
• Ability to remain calm under pressure and handle guest requests with professionalism and discretion.
• Strong team player with a proactive approach and attention to detail.

Benefits

What We Offer:

• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for eligible associates)
• Meals Provided On-site
• Uniform & Laundry Service (where applicable)

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Opportunities for Task Force Assignments at Marriott Hotels Abroad
• Experience in a Multicultural & International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room - Online Wellness Platform
• Recognition & Wellbeing Initiatives
• Employee Discounts & Associate Benefits at Marriott Hotels Worldwide

Ready to be part of our story? We would love to hear from you.

Apply today and grow with us at Costa Navarino.