Customer service representative

SutherlandSmartRecruitersCairo, Cairo Governorate, EG

Posted 21 SepFound 20 OctSeen 7 hours ago

Fit

The keywords the posting names, against what your resume says.

Add your resume to see which of its keywords you already have, and get a resume tailored to this posting. 10 a month, free.

Provide professional technical support and troubleshooting to customers.
Identify and resolve technical issues efficiently.
Guide customers through solutions in a clear and friendly manner.
Document customer interactions and reported issues accurately.
Deliver an excellent customer experience while meeting performance standards.
Work effectively in a fast-paced, team-oriented environment.
Excellent English communication skills.
Strong problem-solving and troubleshooting abilities.
Good computer and technical skills.
Customer-focused with a professional attitude.
Ability to multitask and work under pressure.
Willingness to work rotational shifts, including overnight shifts.
Previous technical support or customer service experience is a plus, but not mandatory.