Service Desk Engineer (English +Japanese)
Posted 8 JulFound 19 OctSeen 31 minutes ago
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The Posting
Service Desk Agent
Required Technical Skill Set
Service Desk Support
Desired Competencies (Technical/Behavioral Competency)
Must-Have
Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
Ability to provide technical support over the phone
Excellent Oral and Written Communication skills
Hands on Experience on resolving customer issues related to the infrastructure
Assist with support of network connectivity, PCs, and VPN connectivity
Experience on Remote Desktop Client Software’s
Ability to resolve and or provide work around
Anticipate customer needs and proactively identifies solutions
Enthusiastic Maintain high customer / end user satisfaction
Strong in Communication skills and inter-personal skills.
Should have good experience in troubleshooting hardware issues for both desktops and laptops.
Should have experience in Active Directory and desktop engineering
Hands on experience on VMware and VDI troubleshooting.
Languages Support: Good-To-Have
Ability to think around problems and come up with creative solutions
Service Now Ticketing Tool Knowledge
Microsoft Certification
Facts
- Source
- Workable
- External id
- AEA3D738B8
- Location
- Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
- Remote
- Not stated
- Posted
- 8 Jul 2026
- First seen
- 19 Oct 2026, 18:40
- Last seen
- 2 Nov 2026, 04:27
- Status
- Not yet added
- Posting id
- 45ee82a8-db30-59f0-94db-10865142518f