Sr Scheduler - Digestive Health Clinic

Location: 4100 Park Forest Drive Suite 208, Traverse City MI

Schedule: Full Time, 40 hours per week, Monday - Friday 8:00 AM - 5:00 PM

More Than Just Care, It’s Community

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.

Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.

Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.

Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

A Day in the Life

• As a Senior Scheduler you will work with patients, families, staff, and providers to schedule surgery, pre-op physicals, and testing in a timely manner. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.
• You will ensure that prior authorizations are completed as required for surgical procedures in a timely manner as required by individual insurances. Additionally, you will identify how prior authorizations can be managed more effectively in a more efficient manner.
• You will ensure that documentation is complete to support the accurate billing of surgical procedures, i.e., insurance verification, prior authorization, etc.
• You will oversee the process from start to finish. You will make sure scheduling tools are complete, accurate and up to date at all times, through the use of timely checking and updating from voice mail, e-mail, memos, intranet communication, etc.

What’s Required

• High school diploma required
• Associates degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.
• In lieu of an Associate’s Degree, candidate must have 5 years’ experience in a highly demanding, customer driven fast-paced, professional work environment that included acute attention to detail, multifaceted work demands with emphasis on quickly prioritizing and resolving a high volume of scheduling needs, preferably in a health care environment.

All your information will be kept confidential according to EEO guidelines.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.