AR Collections B2B DE Officer

Job Description

MAIN RESPONSIBILITIES of this Position:

The collection clerk position is accountable for collecting the maximum amount of overdue
funds from customers, which may include a variety of collection techniques, legal claims, and
the selective use of outside collection services.

Key Areas of Responsibility

• Stratify collection activities to maximize cash receipts
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Issue payment commitment letters
• Issue credit hold notifications
• Coordinate customer credit changes
• Process small claims court complaints
• Maintain accurate records about the customer payment status

Key Skills

• Minimum High School diploma
• AR or Collections skills & background will be an asset
• Good Knowledge of Google and Microsoft tools (Excel is required)
• Experience of working with Oracle Financial Applications is a plus
• Good written and verbal communication skills
• High language skills: English and German

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com