German Customer Support Consultant for Telecommunications Company - Athens

Are you fluent German speaker?

You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.

Apply now and live your next job experience in Greece!

As a customer service consultant in this project, your daily responsibilities will include:

• Respond promptly to customer inquiries and concerns via phone, email, or chat
• Resolve customer issues and complaints effectively and efficiently
• Manage high volumes of inbound calls
• Upsell products and services to customers when appropriate
• Escalate customer issues to the appropriate department or manager as needed
• Collaborate with other departments to resolve customer issues and concerns

Requirements

The role of a German Customer Support Consultant requires:

• C2 in German & B2 in English (Written & verbal)
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Relocation to Greece (On-site & Remote options available)
• EU Passport

Benefits

What you' ll gain:

• Excellent monthly salary 1300 gross
• 14 salaries per year
• Unlimited contract
• Performance bonus
• Unlimited sales bonus (based on upselling)
• Meal voucher (100-130 EUR per month )
• Health Package
• On-site / Remote options available
• Complete relocation support:

Flight to Athens
Taxi to pick up from airport
Airbnb for 4 weeks
Assistance to issue hiring documents