Assistant Store Manager

Due to a major store revamp SPAR Portarlington, Canal House, Station Rd, Portarlington, Co Laois is looking for a full-time Assistant Store Manager to join their fantastic team.

Successful candidate will have a minimum of 3 years retail supervisory experience.

SUPERVISORY

• Supervise the activities of retail sales team daily and ensure necessary tasks are completed to an appropriate level.
• Ensure high quality and consistent customer service is always provided.
• To delegate and communicate effectively with the retail sales team.
• To supervise the effective induction and training of all employees.
• To communicate sales performance to the team.
• Assist the store manager in the recruitment of retail sales assistants.
• Assist the store manager in the effective management of retail sales team performance.
• Assist with Back Office management

OPERATIONS

• Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines.
• Ensure housekeeping in the store is maintained at an optimum level.
• Co-ordinate in-store sales and promotions.
• To communicate with retail sales team regarding in store sales and promotions.
• To ensure the appropriate cash register and cash handling policy is adhered to.
• To ensure shelf edged labels are updated on a weekly basis.
• To react to local market trends and competition in an appropriate manner.
• To ensure customers always receive high quality and consistent service.
• To deal with and rectify customer complaints in an effective and pleasant manner.
• To pro-actively take necessary action in store improvements following customer complaints.

GENERAL

• To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
• To achieve targets as agreed with store manager.
• Escalate issues to store manager as appropriate.
• To communicate with the store manager on an ongoing basis.
• To deputise as store manager when the store manager is not available.
• To undertake other additional duties as may be assigned by the store manager.

The ideal candidate will possess many of the below attributes:

• Previous supervisory experience
• Operational knowledge of retail environment
• Working knowledge of CBE back office would be an advantage
• Excellent interpersonal skills
• An understanding of consumer needs
• HACCP trained
• Committed to continually improving standards
• Self-motivated & ambitious
• Computer literate