Dutch Customer Account Representative - Athens

Are you a fluent Dutch speaker looking for your next professional step in Greece? We are expanding our international team and are searching for motivated individuals to join us as Customer Account Representatives!

In this role, you will be the main point of contact for our Dutch-speaking customers, helping them manage their accounts and find practical solutions for their payment arrangements. Your goal will be to deliver top-notch support and maintain positive relationships through clear and professional communication.

If you thrive in a multicultural environment, enjoy helping customers solve problems, and want a role that offers great flexibility with hybrid or fully remote options, we want to hear from you!

Responsibilities

• Communicate with Dutch-speaking customers via phone and email
• Handle account and payment-related inquiries in a professional manner
• Support customers in finding suitable payment solutions and arrangements
• Maintain accurate records and update customer information in the system
• Follow internal procedures and compliance guidelines
• Deliver a positive and customer-focused experience during every interaction

Requirements

• Native or near-native level of Dutch
• Excellent level of English (C1 or higher)
• Strong communication and negotiation skills
• Customer-oriented mindset with professional approach
• Previous experience in customer support, collections, finance or account management
• Ability to work independently and manage sensitive conversations professionally

Benefits

• Hybrid or fully remote work option within Greece
• Competitive salary package
• Training and ongoing support
• International and multicultural work environment
• Career growth opportunities
• Stable and long-term collaboration