Operations Specialist

We are looking for a proactive and detail-oriented Operations Specialist to manage the mortgage contract signing process for Nawy clients, ensuring their questions are addressed and contracts are signed within the required deadlines.

Key Responsibilities

• Manage client communication throughout the mortgage contract signing process.
• Answer clients' questions regarding contract terms and procedures.
• Follow up with clients to ensure contracts are signed within deadlines.
• Coordinate with internal teams to resolve issues and avoid delays.
• Track contract statuses and ensure all required documentation is completed.

Requirements

Experience: 0–1 Years | Education: Bachelor's degree in any discipline

• Bachelor's degree in any discipline; fresh graduates are welcome.
• Very good English communication skills, written and spoken.
• Excellent communication, organization, and follow-up skills.
• Strong attention to detail and commitment to meeting deadlines.
• Proactive mindset and strong sense of ownership.