Test Manager

Job Description:

• Plans, coordinates and ensures execution of software quality tests according to SBC quality standards and policies; Collaborates with Technology Delivery Managers, Engineering teams, System Analysts and other relevant stakeholders to define and plan all required test activities; Creates a thorough testing strategy at the beginning of each project that determines the overall trajectory of testing on the project; Creates and updates the Test Plan, Test Strategy, and Test Estimates.
• Defines the testing activities for (Junior/Senior) Test Analysts; Work with Test Leads and (Junior/Senior) Test Analysts to ensure test execution is on time and within scope and quality; Supervises, mentors and coaches (Junior/Senior) Test Analysts; Updates Project Managers, Technology Delivery Managers and Test Leads regularly about the progress of testing activities; Prepares the status report of testing activities
• Develops and maintain test cases to ensure comprehensive testing of the requirements using approved test tools; Ensures traceability of test cases back to requirements
• Ensures that the team has all the necessary resources to execute the testing activities, and that all defects are documented, tracked, managed, and escalated as required; Supports defect triage as required; Monitors, measures and controls test efficiency and quality, and aligns required adaptation with relevant stakeholders
• Develops and ensures maintenance of test documents such as but not limited to Test Scenarios, Test Cases, Test Data, Test Evidence, and Datasheets for automation in the document repository
• Supports a positive and collaborative delivery culture with a philosophy of continuous improvement, development, innovation and excellence while remaining in compliance with the bank’s policies and procedures and upholding the highest standards of professional conduct.

Requirements

Qualifications:

• Years of Work Experience: 3-5 years of experience in software testing and quality assurance, with a minimum of 1-2 years of experience leading Test Analysts in a banking environment.
• Strong test management skills: experience leading and managing testing and quality assurance activities and teams, and be able to effectively plan, organize, and manage test resources.
• Leadership and mentoring skills: lead and mentor a team of test analysts including external and internal resources, and be able to effectively manage their performance in software tests
• Strong technical skills: good understanding of different technology systems and be able to work closely with technical teams to ensure that projects are delivered to the required quality standards.
• Knowledge of software development methodologies such as Agile, Scrum, and Waterfall
• Knowledge of testing methodologies, techniques and best practices such as Test-Driven Development (TDD), Behavior-Driven Development (BDD), Test Automation, and Continuous Testing
• Knowledge of test management tools and software, such as HP Quality Center, JIRA, and TestRail
• Knowledge of testing frameworks such as Selenium, Appium, TestNG, and JUnit.

Required/Preferred Certification/Professional License (if applicable):

• Professional certifications in software testing, such as ISTQB - International Software Testing Qualifications Board, ISEB - Information Systems Examination Board, and QAI - Quality Assurance Institute
• Professional Certifications in Project Management such as Project Management Professional (PMP), PRINCE2 Practitioner
• Professional Certifications in leadership such as PMI-ACP, Scrum Master (CSM)
• Certifications in test management tools and software, such as HP Quality Center, JIRA, and TestRail
• Certifications in testing frameworks such as Selenium, Appium, TestNG, and JUnit.