Accounts Receivable Associate

ABOUT CODES HEALTH

At Codes Health, we are building the modern platform for medical record retrieval. Legacy record retrieval is notoriously slow and unreliable; our system uses AI to deliver decision-ready records much faster and more accurately.

Started just over two years ago, our volume is doubling MoM, with a clear path to category leadership. We support everything from Personal Injury Law to Specialty Healthcare. We are a well-funded, rapidly growing team focused on growing 100x from where we are today.

Our mission is to automate record retrieval, which will only be achieved through innovative engineering and relentless execution.

ABOUT THE ROLE

You’ll be the person who makes sure the work we do translates to cash. Working closely with our Accounts Recievables team and reporting directly to our Head of Revenue Operations, you’ll own the full invoice-to-cash cycle: assembling invoices, delivering them, managing customer-billing relationships, and finding ways to optimize the workflow.
It’s a core seat in Revenue Operations. You’ll interact with customers every day, work closely with Sales and Operations, and help build the systems we’ll use to scale. This isn’t data entry. You’ll have meaningful ownership, direct access to leadership, and a clear view of how the business makes money.

WHAT YOU’LL DO

Invoice-to-cash, end to end

• Pull billable activity from our internal systems and turn it into accurate, client-ready invoices
• Own the monthly billing cycle so every invoice goes out correctly and on time
• Keep our Master Invoice Tracker as the single source of truth for what’s been billed, sent, paid and outstanding

Customer relationships

• Be the go-to billing contact for our law firm customers, answering questions, resolving disputes and setting up billing for new accounts
• Run collections professionally and persistently, firmly enough to get paid and friendly enough to keep the relationship strong
• Work with Account Executives to catch billing issues early and keep customers happy

Insight and reporting

• Track AR aging, DSO and collection trends, and flag risks before they become problems
• Reconcile payments against invoices and keep records audit-ready
• Support month-end close, cash forecasting and ad hoc analysis

Building the machine

• Find manual, repetitive tasks --> automate or streamline them
• Help evaluate and set up tools (billing platforms, payment portals, CRM integrations) as we scale
• Diligent documentation of processes so the function can grow past one person

Whatever finance needs

• Pitch in on payables, commission calculations, vendor management, and other projects as they surface

WHAT YOU BRING

• 1–3 years in accounts receivable, billing, bookkeeping, or a similar finance role (startup or B2B services experience is a plus)
• Strong Excel/Google Sheets skills: lookups, pivots and working with large datasets shouldn’t scare you
• Close attention to detail, because you know one wrong number on an invoice costs us trust
• The ability to think outside of the box; effectively scaling these processes requires innate curiosity that extends beyond the tools already in place
• Clear, confident written communication with external customers
• An instinct for ownership: you see a messy process and want to fix it
• Comfort in a fast-moving, remote environment where priorities shift

COMPENSATION DETAILS

• Competitive salary
• Healthcare, vision and dental insurance
• Unlimited PTO