L2 Support Engineer (Saudi National) - Riyadh,KSA
Posted 26 AugFound 20 OctSeen 4 hours ago
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The Posting
Role Overview
We are seeking an experienced L2 Support Engineer to provide advanced technical support, incident resolution, and operational stability across Linux, Windows, and network environments.
Key Responsibilities
- Provide second-level support for Linux and Windows platforms
- Perform advanced system and application monitoring & analysis
- Troubleshoot OS, application, and connectivity issues
- Manage incidents through ticketing tools and ensure SLA adherence
- Support on-site technical interventions when required
- Collaborate with higher support tiers and vendors
- Communicate directly with clients for issue handling and updates
- Contribute to operational improvements and preventive actions
Requirements
- Strong Linux / Windows administration experience
- Solid understanding of monitoring and performance analysis
- Good networking troubleshooting capabilities
- Experience with ticketing / ITSM tools
- Strong English fluency
- Strong communication & client-facing skills
- Saudi National
Facts
- Source
- Workable
- External id
- 4C635C4B2F
- Location
- Riyadh, Saudi Arabia
- Remote
- Not stated
- Employment
- Full time
- Posted
- 26 Aug 2026
- First seen
- 20 Oct 2026, 16:14
- Last seen
- 1 Nov 2026, 11:38
- Status
- Not yet added
- Posting id
- 50053f2f-2b5c-5759-8a17-e8508da9a541