Customer Logistics Specialist 客户物流工程师（芜湖）

New product phase in

• New product/project introduction timely
• Customer concept (Delivery term, 3PL, Packaging, ect.)

Customer order/demand management

• Regularly getting customer order (short-term and long-term)
• Communicate with customer/BU sales/CDP planner about volume accuracy and update
• Deliver 2+2 weekly demand and monthly forecast to interface partners
• Weekly update in SAP R/3 system scheduling agreement
• Monitor customer demand fluctuation

Customer satisfaction

• Delivery performance and reliability
• Timely response to customer investigation and specific logistics requirements
• Reliability and competence of contact person in plant-to-plant communication
• Intervention in crisis situation
• Regularly monitor logistics KPI result from customer

Inventory management

• Regularly monitor FG inventory and take actions towards abnormal inventories
• Closely tracking in ECN and EOP process, to avoid slow moving and obsolete stocks.
• Continuously optimize the inventory structure

Customer delivery

• To create appropriate dispatch plan
• Take effective measures to minimun premium freight cost under complex market situation
• Closely monitor delivery status to ensure fulfilling customer order
• Avoid premium freightReconciliation
• Timely reconciliation with customer and Controlling
• Abnormal settlement management to avoid gap between delivery and invoice

Problem sovling

• Dealing with transport damage, returns and replacementOthers
• Working on project phase in and phase out
• Team work and information transparancy to create an agile and optimum supply chain

1. Education / Certification

Bachelor degree or above in Engineering, Logistics or equivalent

2. Professional Experience
(Variety of Functions, Variety of Business, General Management Experience)1-3 years of working experiences in supply chain, especially in manufacture industry

3. Project and/or Process Experience

project management experience

Knowledge field
Knowledge item*
ERP/SAP operate skills
Import & Export
English
MS-Office
Commercial knowledge
Supply chain knowledge
Project management
Customer communication skills

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