Key Account Manager (Online Affiliates)

Our Journey
The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.

Your Adventure Ahead

• Evaluate, negotiate, and acquire merchant partners that would support the company’s business plan and goals.
• Conduct market and potential clients’ research for our target category and establish a long-term positive relationship with merchant partners.
• Develop ideas for merchant campaigns, managing campaigns process and execution.
• Research and explore new business and market opportunities.
• Collaborate with cross-functional teams to decide go-to-market strategy and execution plans to reach company goals.

Essentials to Succeed

• 3+years of eCommerce background in Marketplaces, Fashion, and Travel would be advantageous
• Good communication skills in English and Mandarin
• Exhibit strong awareness of consumer trends in e-commerce with an ability to ideate and execute campaigns to drive growth for the business
• Able to think out of the box in conceptualizing ideas for merchant acquisition and management – creativity and logical thinking would be key!
• Self-motivated and driven to excel and deliver.
• Must be comfortable with negotiations and building relationships with key decision-makers.
• Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBacker Traits
Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.
What's in it for ShopBackers
Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.