E-learning Designer

Job Title: E-learning Designer

• Position overview: The E-learning Designer creates, edits, and manages engaging e-learning content for PrismHR, PrismHCM, and newly acquired platforms. This role includes content development, Storyline and video editing, LMS administration, stakeholder training/support, and contributing to team initiatives and continuous improvement.
• Key responsibilities:
• Content creation:
• Research and develop engaging content for PrismHR, PrismHCM, and new platforms
• Create knowledge-check questions to ensure comprehension and retention
• Conduct content reviews and provide constructive feedback to colleagues
• Maintain documentation of content (development status, description, length, upload date, annual enrollments)
• Content editing:
• Edit video content (sound checks, remove vocal errors)
• Use Storyline (Articulate Storyline/Articulate 360) to add transitions, zoom regions, slide formatting, and interactive elements
• Create and edit quiz content (formatting, scoring, feedback layers)
• Publish Articulate 360 content and implement edits from review feedback
• LMS administration:
• Publish content to the LMS for internal and external audiences
• Manage content library, create courses and learning programs, upload content
• Set course preferences and provide course descriptions
• Troubleshoot end-user issues, remediate problems, and assist with technology requests
• Monitor and identify opportunities for increased efficiency and enhancements
• Provide LMS training and support to internal and external stakeholders
• Handle LMS cases (add/delete users, update courses, troubleshoot issues)
• Facilitate new customer LMS intro/demo meetings for smooth onboarding
• Team collaboration and support:
• Participate in content reviews and provide feedback
• Host Foundations sessions on Fridays to support team development
• Publish articles to the CRC for knowledge sharing
• Contribute to New Hire training initiatives
• Qualifications:
• Proven expertise in content creation and editing, particularly using Storyline
• Strong proficiency in LMS administration and troubleshooting
• Excellent communication and collaboration skills
• Ability to proactively identify and implement process improvements
• Commitment to continuous learning and professional development
• Performance metrics:
• Quality and engagement level of created content
• Efficiency in LMS administration and troubleshooting
• Feedback from internal and external stakeholders
• Contribution to team initiatives and overall training program success
• Disclaimer: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform related duties as assigned by their supervisor.

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