Senior Specialist Collection, Dunning & Dispute Management

MAIN RESPONSABILITIES

• Resolve incidents with customers about queries and payments
• Build relationships and credibility with internal and external customers
• Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
• Ensure proper financial measures for collections
• Address insolvencies according to company policies and procedures
• Be in charge of providing support in accounting closings

QUALIFICATIONS & SKILLS

• 1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
• Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
• Experience with automation of credit to cash process between different tools
• Analytical skills: Understanding account situations and studying the problem.
• Strong and clear communication
• Detail & solution-oriented person
• German and English are required; Polish is a plus.

WHAT DO WE OFFER?

• Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.
• Full-time position based in Barcelona.
• Ticket Restaurant: Enjoy a daily meal allowance to support your well-being.
• Flexible retribution: Kindergarten & Transport
• 30 Labor Days of Holidays: Ample time off to relax and recharge.
• Language Lessons: Access to language lessons to help you grow both personally and professionally.
• Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
• Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.