Head of Barista

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team.
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food
allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

To contribute to Company Mission, Vision Values

• To work with team to combine client and company goals and culture.
• To contribute to a positive working environment of equal opportunities, where dignity and respect are the norm and diversity is welcomed and encouraged
• To ensure the coffee bar rivals High Street competitors in terms of offer and service
• Incorporate bm concepts in the coffee bar and display in line with 6 key principles
• Achieve all Health & Safety requirements as directed.
• Provide prompt and efficient service to every customer
• Key outputs
• Prepare hot beverages to the required standards
• Ensure suitable food items are available and rotated throughout the day
• Ensure the coffee bar is clean, tidy and well stocked at all times
• Organise time and systems to ensure a consistently high standard of service
• Manage any queue to ensure everyone is engaged at all times the service experience
• Comply with appropriate due diligence/stock rotation procedures
• Follow procedures and instructions
• Qualifications
• Food Safety Level 2 certificate
• Health and Safety level 2 certificate
• Skillsoft modules completed including COSHH
• Perkee Barista Level 2 certificate
• SCAE Entry Level
• Skills/Knowledge
• Barista trained
• Merchandising skills
• Trained on till usage
• Allergy awareness
• Experience 2 years in a service environment dealing with customers (preferable)